Cancel Order
Order Cancellation Policy
Your order begins processing immediately after you click Place Your Order on the "Confirm and Submit" page. During processing time it may be possible to cancel your order, but once the order moves into the shipping process, it cannot be canceled.
To attempt to cancel your order during processing:
- Sign in to your account.
- Find the order on the main page of your account.
- Click the order number to see the order details.
If it is still possible to cancel, you will see a Cancel button on the Order Details page that you can use to cancel your order. If there is no button, the order is already being shipped and cannot be canceled.
If you have changed your mind about the order and it is too late to cancel, you can return any unwanted items in accordance with the retailer's returns policy.
you will need to follow our return policy guidelines. To cancel an order, please email info@jewelryofturkey.com or go to contact us page.
